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Paytm FAQ
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What you meant by Payment through Paytm Services?
It refers to the facility for payment of Gold loans without registration for E Services using the mobile wallet service offered by Paytm.
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What processes or procedures need to be followed for making Payment through Paytm?
Customer has to follow these steps for making payments through Paytm services:
a. Click the Payment Through Paytm link
b. Enter the 16 digit pledge number of the customer
c. Log in to Paytm
d. Select any of the following options:
a. Full settlement amount payment
b. Full interest amount payment
c. Part Interest/Principal Payment
e. After selection, customer can make payments through the options available as displayed by the system -
Which are the other options available for payment?
The customer can remit amount through the following other options:
a. Debit Card
b. Net Banking -
Are there any charges for making online payment through Paytm?
Customer will have to bear his Pay tm’s service charge, if any, for online payments. Presently it is 1.5% of amount plus service tax or Rs.200 plus service tax whichever is less.
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Is Paytm Wallet allowed for making online payments through Paytm?
No. Paytm Wallet is not allowed for online payments under OGL.
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Can friends/ relatives make payments on behalf of the customer through Paytm?
Yes, friends /relatives having a Paytm account can make payments on behalf of the customer.
These FAQ's are subjected to change(statutory and internally) as and when same becomes applicable
